Koha is up

2012-01-21 11:17am - Koha is up and, if you were using Offline Circ, go ahead and upload the transactions.

OverDrive - not displaying "Currently available" titles correctly

2012-01-19 1:20pm - OverDrive is not displaying "Currently available" title correctly  (definitely true for ebooks, may include other formats as well).  When you click on "Currently available ebooks", you'll get results that include titles that have hold lists.   Rose has contacted OverDrive Support and their developers are looking into the problem.

• Until this is resolved, a more reliable way to get immediately available books is to click on "All ebooks," then click on the little box that says "Only show titles with copies available." This option is on nearly every screen, so it can be applied to most searches.

SCLS Evanced calendar - AVAILABLE again

2012-01-17 1:30pm - The SCLS Evanced calendar is available again.

2012-01-17 9am - the SCLS Evanced calendar (for program registrations)  is currently unavailable.  We are contacting Evanced and hope to have more info soon.

Safari (Madison subscription) not available for users outside the library

01/11/12 5pm:  Access to Madison's Safari subscription is currently not available for remote users.  ProQuest and Safari tech support are working to determine the cause of the problem. 

Koha

For help, see the Get Help page.  See the Koha Known Problems page for a list of known bugs and problems.

Ancestry Library, HeritageQuest Planned Outage Feb. 4

2012-02-04 9:00pm - ProQuest will be performing infrastructure maintenance on February 4, 2012. A twelve (12) hour maintenance window will be
required for this maintenance. The window will take place from Saturday, February 4, 2012, at 9:00pm to Sunday, February 5, 2012 at 9:00am. The following products will be unavailable during these windows: Genealogy and local history products including Ancestry Library Edition, HeritageQuest Online.

Other

OverDrive Media Console for Windows v3.2 cannot transfer WMA audiobooks to iPhones with recent iOS5 update

10/17/2011 - A patron reported to the WPLC support email, "I see my book is checked out but I don't see how I'm supposed to download it to my iPhone 3G." OverDrive's response: "... the issue your patron is having with WMA files not showing up on their Apple device following the update to iOS5. We are aware of the issue and our developers are working to correct it as soon as possible. Unfortunately, we do not have an estimated time of when it will be completed. Please check the following page for an update to OverDrive Media Console for Windows once an update is made available. http://www.overdrive.com/Software/omc/" 

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