Reaching the SCLS Help Desk
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2024-04-24 3:50pm A Bibliovation upgrade is scheduled for Monday, April 22 at 9pm. See the Release notes for a full list of fixes. Please clear your browser cache before using Bibliovation on Tuesday, April 23.
2024-04-22 9pm - MyPC will be unavailable starting Monday 4/22 at 9pm. We hope to have work complete before libraries open on Tuesday morning, 4/23.
2024-03-21 8:35am: Problem fixed. The cron script ran and refreshed every hour last night and this morning. LibLime moved the script back into the systems crons to run, as we move quite a number of hold requests on a weekly, daily and hourly basis.
2024-03-20 4:23pm: The cron script is running again so all of the Holds Queue reports should now be refreshed with more hold requests. We will continue to monitor this for awhile before closing the ticket.
2024-03-20 2:57pm: The cron script that refreshes all Holds Queue reports is throwing out errors, so reports are not getting most new holds requests. LibLime has been notified and we hope the problem is resolved as soon as possible.
2024-02-01 10:45am: After the upgrade we have noticed that there is an increased amount of data string caching in Search field. Please see Known Problem #3925 for details and how to clear the cached search strings.
2023-11-01 4:30 pm: We are aware of this problem and we are working with TBS to fix this problem. For now, in order to get your scheduled MyPC reports, you will need to log into MyPC, go to the Reports section and go to the report that you setup as a scheduled report. Once this problem is fixed we will post a message here.